When Your Photographer Bails on You: A Note From the Heart
There’s something we need to talk about. As photographers, we often meet clients who come to us in a panic, sharing the same heartbreaking story: their original photographer bailed on them last minute—sometimes just hours before a surprise proposal. It’s something we hear more often than we’d like, and it never sits right with us.
Today, we got one of those messages. A client reached out in desperation, needing a surprise proposal shot just hours away. The location was two hours from us, and if we weren’t already booked, we would’ve done everything in our power to make it happen. But this time, we couldn’t. And it broke our hearts.
Because we know what’s at stake. This isn’t just a photoshoot—it’s a life-changing moment. Asking someone to spend forever with you is sacred, intimate, and deserves to be handled with care. We don’t take it lightly.
That’s why we built our business on showing up, communicating clearly, and treating our clients like family. We’re not perfect, but we give it everything we’ve got. So if you’ve ever been let down before—know this: we see you, we hear you, and we’re here to help you do it right.
Cover Image Courtesy of Taychilla
I need to get something off my chest.
Today, we got a message from someone who needed a surprise proposal photographer—within a few hours. He was panicked. The photographer he originally hired bailed on him last minute.
And sadly… we hear this far too often.
These aren't just casual photo sessions. This is one of the biggest moments of someone's life. You're about to get down on one knee and ask the person you love to spend forever with you. How does someone say "yes" to capturing that kind of moment—and then vanish?
The truth? I don’t know who has the heart to do that. But what I do know is this: we take this job seriously. And more than that, personally.
We were already booked for today. The location was two hours away. But if we weren’t already shooting, we would’ve moved heaven and earth to be there. That’s just how we operate. Because our clients? They're never just clients. They become family.
This isn’t just about taking pretty pictures. This is about showing up. Communicating. Following through. And caring deeply enough to treat someone else’s milestone like it’s your own.
We’re not perfect. But we do our best to answer every call, every text, every email—especially when it matters most. We’ve shown up early. We’ve driven in the rain. We’ve climbed trails, packed backup gear, and pulled late nights editing because we know the weight of these moments.
So to anyone reading this—if you’ve been burned before, I’m sorry. You deserve better. If you're still looking for someone to help tell your story, someone who won't flake when it matters most, we’re here. We care. And we will show up.
Let’s create something meaningful together.